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13 DIFFERENCES ยท 7 THE SAME

Heymarket vs Twilio

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SHORT ANSWER

Heymarket and Twilio both meet every requirement for bulk and A2P SMS and appointment reminders. The biggest differences in the data: Twilio costs 96% less for bulk and A2P SMS at 100,000 messages/month and Twilio costs 96% less for appointment reminders at 5,000 messages/month.

Both meet every requirement for

Choose Heymarket if

  • - You need scheduled and triggered messages: Heymarket lists it as included, Twilio as add-on.
  • - You need breadth in native integrations: Heymarket 10 native, Twilio 1 native.

Choose Twilio if

  • - You want the lower cost for bulk and A2P SMS at 100,000 messages/month: $10.20 a month against $245.
  • - You want the lower cost for appointment reminders at 5,000 messages/month: $10.20 a month against $245.
  • - You need HIPAA BAA: Twilio has it, Heymarket higher plans only.

Differences 13

FieldHeymarketTwilio
COSTBulk and A2P SMS: monthly cost at 100,000 messages/month$245/mo$10.20/mo
COSTAppointment reminders: monthly cost at 5,000 messages/month$245/mo$10.20/mo
COSTPricing modelPer user per monthPer message
COSTMinimum users2 usersUnknown
FEATURESScheduled and triggered messagesIncludedAdd-on
FEATURESSigns a HIPAA BAAHigher tier (Pro)Included
COMPLIANCEHIPAA BAAHigher plans onlyYes
COMPLIANCEData residencyNot published by the vendorEU
INTEGRATIONSNative integrations10 native1 native
REVIEWSReview sentimentUnknownMostly negative
ACCEPTANCEFinanceAccepted with conditionsUnknown
ACCEPTANCEi-gamingNot acceptedUnknown
ACCEPTANCELead generationAccepted with conditionsUnknown

HeymarketTwilio

The same on both 7

FieldHeymarketTwilio
COSTFree trialYesYes
FEATURESSends SMSIncludedIncluded
FEATURES10DLC brand and campaign registrationIncludedIncluded
FEATURESDelivery receiptsIncludedIncluded
FEATURESKeywords and automatic opt-outIncludedIncluded
FEATURESTwo-way textingIncludedIncluded
COMPLIANCESOC 2 Type IIYesYes