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45 DIFFERENCES · 17 THE SAME

Plivo vs Telnyx

Last verified

Both qualify for

Differences 45

FieldPlivoTelnyx
OVERVIEWQualifying use cases512
COSTTrue monthly cost (low)$7.70 at 1,000 messages/month$4 at 1,000 messages/month
COSTTrue monthly cost (mid)$77 at 10,000 messages/month$40 at 10,000 messages/month
COSTTrue monthly cost (high)$770 at 100,000 messages/month$400 at 100,000 messages/month
COSTPlansLong Codes, Toll-Free, Local Calls, Local Numbers, Toll-Free Numbers, CNAM LookupUS Long Code SMS Outbound, US / North America Toll Free SMS Outbound, Voice API, Local number, Make outbound calls, Receive inbound calls
RELIABILITYIncidents (90 days)—25
COMPLIANCEHipaa Baapremium_onlyYes
COMPLIANCESoc2 Type2unknownYes
COMPLIANCEPci DssYesunknown
COMPLIANCEStir ShakenunknownA
COMPLIANCEData ResidencyUS, EUunknown
COVERAGENumber countriesUS, GB, IN, AU, CA—
COVERAGESMS countriesCU, AI, AG, AW, BS, BB, BZ, BM, CA, KY, CR, DM, DO, SV, GL, GD, GP, GT, HT, HN, JM, MX, MS, NI, MP, PA, PR, BL, KN, LC, MF, PM, VC, TT, TC, US, VI—
INTEGRATIONSIntegrationsZapier, N8n, Pipedream, Auth0, Engagebay, Livekit, Pipecat, Microsoft Power AutomateMicrosoft Teams, Zoom
FEATURESBranded caller ID (name and logo)Not trackedIncluded
FEATURESWorks with your existing PBXNot trackedIncluded
FEATURESCall forwarding to any numberNot trackedIncluded
FEATURESCall transcriptionAdd-onIncluded
FEATURESTransfers calls to staffIncludedNot tracked
FEATURESOutbound CNAM registrationNot trackedIncluded
FEATURESAudio conference bridgeIncludedNot tracked
FEATURESDelivery receiptsIncludedNot tracked
FEATURESDynamic E911 location for remote staffNot trackedIncluded
FEATURESE911 serviceNot trackedIncluded
FEATURESAutomatic failover routingNot trackedIncluded
FEATURESFlash call verificationNot trackedIncluded
FEATURESSMS pumping fraud protectionHigher tierNot tracked
FEATURESSigns a HIPAA BAAHigher tierIncluded
FEATURESIoT SIMs and data plansNot trackedIncluded
FEATURESMulti-level IVR menusIncludedNot tracked
FEATURESNumber masking (proxy numbers)IncludedNot tracked
FEATURESNumber portingNot trackedIncluded
FEATURESVerification (OTP) APIHigher tierIncluded
FEATURESPCI DSS compliantIncludedNot tracked
FEATURESDedicated or shared short codesHigher tierIncluded
FEATURESKeywords and automatic opt-outIncludedNot tracked
FEATURESSpam label monitoring and remediationNot trackedIncluded
FEATURESSpeech recognition in IVRIncludedNot tracked
FEATURESSTIR/SHAKEN A attestationNot trackedIncluded
FEATURESMicrosoft Teams Direct RoutingNot trackedIncluded
FEATURES10DLC brand and campaign registrationNot trackedIncluded
FEATURESTwo-way textingIncludedNot tracked
FEATURESVoice OTPHigher tierIncluded
FEATURESWhatsApp Business Platform accessHigher tierIncluded
FEATURESZoom Phone BYOCNot trackedIncluded

PlivoTelnyx

The same on both 17

FieldPlivoTelnyx
OVERVIEWTool typesCommunications API (CPaaS), SIP trunking provider, Virtual number providerCommunications API (CPaaS), SIP trunking provider, Virtual number provider
COSTPricing modelPer MessagePer Message
RELIABILITYUptime (90 days)——
FEATURESAI voice agent for outbound and inboundIncludedIncluded
FEATURESAnswering machine detectionIncludedIncluded
FEATURESCall recordingIncludedIncluded
FEATURESInternational numbersIncludedIncluded
FEATURESLocal numbersIncludedIncluded
FEATURESSends MMS (images)IncludedIncluded
FEATURESNumber lookup and line typeIncludedIncluded
FEATURESRCS business messagingIncludedIncluded
FEATURESSIP trunksIncludedIncluded
FEATURESSends SMSIncludedIncluded
FEATURESSMS APIIncludedIncluded
FEATURESToll-free numbersIncludedIncluded
FEATURESProgrammable voice APIIncludedIncluded
FEATURESWebRTC calling SDKIncludedIncluded