COMMUNICATIONS API (CPAAS) · SIP TRUNKING PROVIDER · VIRTUAL NUMBER PROVIDER · BY TELNYX
Telnyx
Last verified
Best fit when you need
SIP trunking for an existing PBX
Spam label and caller ID reputation
Not a fit when you need
MMS marketing: missing contact lists and segments, keywords and automatic opt-out.
Second business number: missing mobile softphone app, two-way texting.
Two-way business texting: missing two-way texting, shared team inbox for messages.
WhatsApp marketing: missing whatsapp template messages, contact lists and segments.
AI voice agents: missing transfers calls to staff, sends call summaries, native crm integration.
Appointment reminders: missing scheduled and triggered messages, two-way texting, keywords and automatic opt-out.
Mass notifications: missing mass alerts across sms, voice and email, voice broadcast campaigns, delivery receipts.
Appointment confirmation calls: missing outbound ivr calls, native crm integration.
Call tracking and attribution: missing tracking number pools, dynamic number insertion, call attribution reports.
Email to SMS: missing email to sms gateway, two-way texting.
IVR self-service: missing multi-level ivr menus, speech recognition in ivr, call queues.
Outbound IVR and payment reminder calls: missing outbound ivr calls, take payments in ivr, calling-hours restrictions by recipient time zone.
Payment reminders and text to pay: missing payment links in texts, two-way texting, pci dss compliant.
PCI-safe phone payments: missing dtmf masking for card payments, pci dss compliant, take payments in ivr.
Phone surveys: missing ivr surveys, outbound ivr calls.
SMS chatbots: missing sms chatbot flows, two-way texting.
SMS surveys: missing sms surveys, two-way texting.
TCPA, consent and 10DLC: missing consent capture and records, do-not-call list management.
Voice broadcasts and ringless voicemail: missing voice broadcast campaigns, ringless voicemail, do-not-call list management, consent capture and records.
Wholesale voice termination: missing wholesale termination routes, published international per-minute rates.
Fit by use case
Required features passed for each job, plus rank among tracked products for that job.
True monthly cost
Includes add-ons required for Virtual and international numbers (none required).
| Messages/month | List price | Forced add-ons | Effective | vs median |
|---|---|---|---|---|
| 1,000 messages/month | $4US Long Code SMS Outbound | $0 | $4 | -86% |
| 10,000 messages/month | $40US Long Code SMS Outbound | $0 | $40 | -52% |
| 100,000 messages/month | $400US Long Code SMS Outbound | $0 | $400 | 0% |
List price: cheapest plan at that volume, including any base fee and overage. Effective adds the forced add-ons. Median of 11 other tracked products priced on messages/month in the same currency. Full pricing breakdown
Price history
US Long Code SMS Outbound plan, 1 recorded price
Reliability (90 days)
25 incidents · longest 3990 min · 96.94% uptime
Estimated from published incidents (major and critical incident time). Checked 2026-10-28.
Status pageIntegrations
- Microsoft Teams · native
- Zoom · native
Compliance
Acceptance by industry
No acceptance records.
Alternatives
Ranked by overlap on use-case fit (50%), tool type (30%) and price band (20%). Not by opinion. All alternatives