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COMMUNICATIONS API (CPAAS) · SIP TRUNKING PROVIDER · VIRTUAL NUMBER PROVIDER · BY TELNYX

Telnyx

Last verified

Not a fit when you need

MMS marketing: missing contact lists and segments, keywords and automatic opt-out.

Second business number: missing mobile softphone app, two-way texting.

Two-way business texting: missing two-way texting, shared team inbox for messages.

WhatsApp marketing: missing whatsapp template messages, contact lists and segments.

AI voice agents: missing transfers calls to staff, sends call summaries, native crm integration.

Appointment reminders: missing scheduled and triggered messages, two-way texting, keywords and automatic opt-out.

Mass notifications: missing mass alerts across sms, voice and email, voice broadcast campaigns, delivery receipts.

Appointment confirmation calls: missing outbound ivr calls, native crm integration.

Call tracking and attribution: missing tracking number pools, dynamic number insertion, call attribution reports.

Email to SMS: missing email to sms gateway, two-way texting.

IVR self-service: missing multi-level ivr menus, speech recognition in ivr, call queues.

Outbound IVR and payment reminder calls: missing outbound ivr calls, take payments in ivr, calling-hours restrictions by recipient time zone.

Payment reminders and text to pay: missing payment links in texts, two-way texting, pci dss compliant.

PCI-safe phone payments: missing dtmf masking for card payments, pci dss compliant, take payments in ivr.

Phone surveys: missing ivr surveys, outbound ivr calls.

SMS chatbots: missing sms chatbot flows, two-way texting.

SMS surveys: missing sms surveys, two-way texting.

TCPA, consent and 10DLC: missing consent capture and records, do-not-call list management.

Voice broadcasts and ringless voicemail: missing voice broadcast campaigns, ringless voicemail, do-not-call list management, consent capture and records.

Wholesale voice termination: missing wholesale termination routes, published international per-minute rates.

Fit by use case

Required features passed for each job, plus rank among tracked products for that job.

Branded caller ID and CNAM2/2#1 of 25E911 for remote staff2/2#2 of 26IoT and M2M connectivity1/1#1 of 9Number lookup and validation1/1#4 of 9Number porting1/1#4 of 31RCS business messaging2/2#3 of 22SIP trunking for an existing PBX4/4#2 of 15Spam label and caller ID reputation3/3#1 of 25Teams and Zoom calling2/2#1 of 26Toll-free numbers2/2#5 of 31Virtual and international numbers3/3#4 of 31Voice OTP and flash call2/2#3 of 9Number masking2/3#7 of 9Order and delivery notifications2/3#7 of 22Short codes2/3#9 of 22SMS and voice APIs2/3#5 of 9Bulk and A2P SMS2/4#12 of 22Call failover and redundancy1/2#3 of 31Call forwarding1/2#10 of 31Call transcription1/2#14 of 36Click-to-call and in-app calling1/2#4 of 22HIPAA-compliant fax1/2#2 of 13International calling for business1/2#4 of 31SMS marketing3/6#15 of 22SMS OTP and 2FA2/4#6 of 9Vanity numbers1/2#6 of 27WhatsApp customer support1/2#9 of 37MMS marketing1/3#16 of 22Second business number1/3#21 of 27Two-way business texting1/3#19 of 37WhatsApp marketing1/3#10 of 24AI voice agents1/4#25 of 32Appointment reminders1/4#21 of 22Mass notifications1/4#10 of 22Appointment confirmation calls0/2#28 of 32Call tracking and attribution0/3#9 of 15Email to SMS0/2#21 of 22IVR self-service0/3#25 of 36Outbound IVR and payment reminder calls0/3#8 of 21Payment reminders and text to pay0/3#21 of 22PCI-safe phone payments0/3#13 of 22Phone surveys0/2#5 of 21SMS chatbots0/2#21 of 22SMS surveys0/2#21 of 22TCPA, consent and 10DLC0/2#20 of 33Voice broadcasts and ringless voicemail0/4#11 of 21Wholesale voice termination0/2#5 of 10

True monthly cost

Includes add-ons required for Virtual and international numbers (none required).

Includes add-ons required for Virtual and international numbers
Messages/monthList priceForced add-onsEffectivevs median
1,000 messages/month$4US Long Code SMS Outbound$0$4-86%
10,000 messages/month$40US Long Code SMS Outbound$0$40-52%
100,000 messages/month$400US Long Code SMS Outbound$0$4000%

List price: cheapest plan at that volume, including any base fee and overage. Effective adds the forced add-ons. Median of 11 other tracked products priced on messages/month in the same currency. Full pricing breakdown

Price history

US Long Code SMS Outbound plan, 1 recorded price

$0.004Oct 26Oct 26

Reliability (90 days)

25 incidents · longest 3990 min · 96.94% uptime

Estimated from published incidents (major and critical incident time). Checked 2026-10-28.

Status page

Integrations

  • Microsoft Teams · native
  • Zoom · native

Compliance

HIPAA BAAYes
SOC 2 Type IIYes
PCI DSSUnknown
STIR/SHAKENA
Data residencyUnknown

Acceptance by industry

No acceptance records.

Alternatives

Ranked by overlap on use-case fit (50%), tool type (30%) and price band (20%). Not by opinion. All alternatives

ProductOverlapChoose it instead if10,000 messages/monthCompare
Bandwidth75%8 native integrations vs 2$40Compare
Twilio59%Shares 4 use cases$83Compare
Plivo57%8 native integrations vs 2$77Compare
DIDWW54%7 native integrations vs 2—Compare