COMPLIANCE AND RECORDS
PCI-safe phone payments
Last verified
13 Contact center (CCaaS) and 9 Communications API (CPaaS) checked
COMPLIANCE RULE · GLOBAL
PCI DSS for phone payments
Keep card numbers out of call recordings and agent hearingDTMF masking for card payments
Vendor attests PCI DSS compliance for the payment flowPCI DSS compliant
Applies to these jobs
- PCI-safe phone payments
- Outbound IVR and payment reminder calls
- Payment reminders and text to pay
- Call recording
- Debt collection calls
Industries affected
What this job needs
Required
DTMF masking for card payments0/22
PCI DSS compliant9/22
Take payments in IVR0/22
Right column on Required: share of tracked products that pass the feature check (included or available as an add-on).
Which tool type, and when
Contact center (CCaaS)Best at your volume
No qualifying products tracked yet.
Median cost—
Communications API (CPaaS)Best at your volume
No qualifying products tracked yet.
Median cost—
Products that pass every required check
Ranked by fit, then cost at 2,000 calls/month. 0 of 22 tracked products pass; products failing a required feature are not listed.
No tracked product meets every required feature yet.
Cost includes add-ons this job requires. Incidents from public status pages. Customers counted from recorded customer setups.
This job by industry
Publication status: not indexed yet
- Requirement profile is a draft
- 0 of 3 qualifying products with pricing verified in the last 90 days (draft and sample products excluded)
- Rule record is a draft
- Rule record has no sources