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OUTBOUND DIALER · BY ORUM

Orum

Last verified

Best fit when you need

Voicemail drop

Not a fit when you need

Debt collection calls: missing do-not-call list management, calling-hours restrictions by recipient time zone, call frequency caps per contact.

Spam label and caller ID reputation: missing stir/shaken a attestation, outbound cnam registration.

Branded caller ID and CNAM: missing branded caller id (name and logo), outbound cnam registration.

Local presence dialing: missing local presence caller id, local numbers.

Outbound IVR and payment reminder calls: missing outbound ivr calls, take payments in ivr, calling-hours restrictions by recipient time zone.

Phone surveys: missing ivr surveys, outbound ivr calls.

TCPA, consent and 10DLC: missing consent capture and records, do-not-call list management.

Voice broadcasts and ringless voicemail: missing voice broadcast campaigns, ringless voicemail, do-not-call list management, consent capture and records.

Fit by use case

Required features passed for each job, plus rank among tracked products for that job.

Voicemail drop2/2#7 of 12Sales dialing3/4#8 of 21AI voice agents2/4#22 of 32Appointment confirmation calls1/2#23 of 32Speed to lead1/2#25 of 32Debt collection calls2/5#9 of 21Spam label and caller ID reputation1/3#11 of 25Branded caller ID and CNAM0/2#21 of 25Local presence dialing0/2#14 of 16Outbound IVR and payment reminder calls0/3#18 of 21Phone surveys0/2#18 of 21TCPA, consent and 10DLC0/2#29 of 33Voice broadcasts and ringless voicemail0/4#18 of 21

True monthly cost

Custom quotePublic estimates: $100 to $300 per user / month (5 sources)

The vendor states pricing is by quote: https://www.orum.com/pricing

List price: cheapest plan at that volume, including any base fee and overage. Effective adds the forced add-ons. Median of 53 other tracked products priced on users in the same currency. Full pricing breakdown

Price history

No price changes recorded

Third-party estimates

Not published by the vendor. Collected from the sources below.

SourceTier or planRangeUnitPublished or checked
DataStackGuide—$200 to $300per user / month2026-10-01
VendrProfessional$100 to $150per user / month2026-02-01
VendrEnterprise$150 to $200per user / month2026-02-01
Vendr—$100 to $200per user / month2026-02-01
SalesHiveLaunch$250per user / month2025-12-01

Estimates are shown for reference only. They are never used in effective cost, rankings, crossover thresholds or the stack builder.

Reliability (90 days)

Incidents—
Uptime—
Checked—

No public incident history

Status page

Integrations

  • Salesforce · native
  • Hubspot · native
  • Salesloft · native
  • Outreach · native
  • Apollo · native
  • Gong · native

Compliance

HIPAA BAAUnknown
SOC 2 Type IIYes
PCI DSSUnknown
STIR/SHAKENUnknown
Data residencyUnknown

Acceptance by industry

No acceptance records.

Alternatives

Ranked by overlap on use-case fit (50%), tool type (30%) and price band (20%). Not by opinion. All alternatives

ProductOverlapChoose it instead if25 usersCompare
Nooks80%Shares 1 use caseCustom quotePublic estimates: $65 to $150 per user / month (4 sources)Compare
Convoso65%Shares 1 use caseCustom quotePublic estimates: $90 to $150 per user / month (1 source)Compare
TCNin review47%Shares 1 use case—Compare
Kixie43%Shares 1 use caseCustom quotePublic estimates: $35 to $35 per user / month (1 source)Compare