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OUTBOUND DIALER · BY VANILLASOFT

VanillaSoft

Last verified

Best fit when you need

Speed to lead

Not a fit when you need

Debt collection calls: missing power dialer, do-not-call list management, calling-hours restrictions by recipient time zone, call frequency caps per contact.

Branded caller ID and CNAM: missing branded caller id (name and logo), outbound cnam registration.

Local presence dialing: missing local presence caller id, local numbers.

Outbound IVR and payment reminder calls: missing outbound ivr calls, take payments in ivr, calling-hours restrictions by recipient time zone.

Phone surveys: missing ivr surveys, outbound ivr calls.

Spam label and caller ID reputation: missing spam label monitoring and remediation, stir/shaken a attestation, outbound cnam registration.

TCPA, consent and 10DLC: missing consent capture and records, do-not-call list management.

Voice broadcasts and ringless voicemail: missing voice broadcast campaigns, ringless voicemail, do-not-call list management, consent capture and records.

Fit by use case

Required features passed for each job, plus rank among tracked products for that job.

Passes every required check · 1

Speed to lead2/2#5 of 32

True monthly cost

List price: cheapest plan at that volume, including any base fee and overage. Effective adds the forced add-ons. Median of 53 other tracked products priced on users in the same currency. Full pricing breakdown

Price history

No price changes recorded

Third-party estimates

Not published by the vendor. Collected from the sources below.

SourceTier or planRangeUnitPublished or checked
GetVoIPBase Platform$80per user / month2026-10-28
SpotSaaSBase Platform$80per user / month2026-06-19

Estimates are shown for reference only. They are never used in effective cost, rankings, crossover thresholds or the stack builder.

Reliability (90 days)

Incidents—
Uptime—
Checked—

No public incident history

Status page

Integrations

  • Salesforce · native
  • Blackbaud · native
  • Healthsherpa · native
  • Boberdoo · native
  • Webrecon · native
  • Mediaalpha · native

Compliance

HIPAA BAAUnknown
SOC 2 Type IIUnknown
PCI DSSUnknown
STIR/SHAKENUnknown
Data residencyUnknown

Acceptance by industry

No acceptance records.

Alternatives

Ranked by overlap on use-case fit (50%), tool type (30%) and price band (20%). Not by opinion. All alternatives

ProductOverlapChoose it instead if25 usersCompare
Kixie43%Shares 1 use caseCustom quotePublic estimates: $35 to $35 per user / month (1 source)Compare
Readymode43%19 native integrations vs 6$4,975Compare
Nooks30%Shares 0 use casesCustom quotePublic estimates: $65 to $150 per user / month (4 sources)—
Orum30%Shares 0 use casesCustom quotePublic estimates: $100 to $300 per user / month (5 sources)—