9 DIFFERENCES ยท 8 THE SAME
Aircall vs Microsoft Teams Phone
Last verified
SHORT ANSWER
Aircall and Microsoft Teams Phone both meet every requirement for toll-free numbers, number porting and voicemail to email and transcription. The biggest differences in the data: Microsoft Teams Phone costs 67% less for toll-free numbers at 2,000 minutes/month and Microsoft Teams Phone costs 67% less for number porting at 10 numbers.
Both meet every requirement for
Choose Aircall if
- - You need breadth in countries with phone numbers: Aircall 38 countries, Microsoft Teams Phone 3 countries.
- - You need breadth in native integrations: Aircall 7 native, Microsoft Teams Phone 1 native.
Choose Microsoft Teams Phone if
- - You want the lower cost for toll-free numbers at 2,000 minutes/month: $50 a month against $150.
- - You want the lower cost for number porting at 10 numbers: $50 a month against $150.
- - You want the lower cost for voicemail to email and transcription at 25 users: $250 a month against $750.
Differences 9
| Field | Aircall | Microsoft Teams Phone |
|---|---|---|
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | $150/mo | $50/mo |
| COSTNumber porting: monthly cost at 10 numbers | $150/mo | $50/mo |
| COSTVoicemail to email and transcription: monthly cost at 25 users | $750/mo | $250/mo |
| COSTMinimum users | 3 users | Not published by the vendor |
| COMPLIANCEHIPAA BAA | Unknown | Yes |
| COMPLIANCEData residency | US, EU, AU | AU, BR, CA, FR, DE, IN, IT, JP, NO, PL, QA, ZA, KR, SE, CH, AE, UK |
| COVERAGECountries with phone numbers | 38 countries | 3 countries |
| INTEGRATIONSNative integrations | 7 native | 1 native |
| REVIEWSReview sentiment | Mostly negative | Unknown |
The same on both 8
| Field | Aircall | Microsoft Teams Phone |
|---|---|---|
| COSTPricing model | Per user per month | Per user per month |
| COSTFree trial | Yes | Yes |
| FEATURESToll-free numbers | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESVoicemail to email with transcription | Included | Included |
| COMPLIANCESOC 2 Type II | Yes | Yes |