10 DIFFERENCES ยท 7 THE SAME
Grasshopper vs Nextiva
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SHORT ANSWER
Grasshopper and Nextiva both meet every requirement for voicemail to email and transcription and call transcription. On every row with values for both, they record the same result.
Both meet every requirement for
Reviews of Grasshopper are mostly positive, with customer support the most common complaint; reviews of Nextiva are mostly positive, with billing and cancellation the most common complaint.
Grasshopper publishes only a starting price (from $14/month), so its cost rows show no monthly total.
Differences 10
| Field | Grasshopper | Nextiva |
|---|---|---|
| COSTCall transcription: monthly cost at 5,000 minutes/month | From $14/month | $75/mo |
| COSTVoicemail to email and transcription: monthly cost at 25 users | From $14/month | $375/mo |
| COSTPricing model | Starting price only | Per user per month |
| COMPLIANCEHIPAA BAA | Unknown | Add-on |
| COMPLIANCESOC 2 Type II | Not published by the vendor | Yes |
| INTEGRATIONSNative integrations | Not published by the vendor | 6 native |
| ACCEPTANCEi-gaming | Accepted with conditions | Unknown |
| ACCEPTANCENonprofits | Unknown | Accepted with conditions |
| ACCEPTANCEPolitical campaigns | Unknown | Accepted with conditions |
| ACCEPTANCERecruiting and staffing | Unknown | Accepted with conditions |
The same on both 7
| Field | Grasshopper | Nextiva |
|---|---|---|
| COSTFree trial | Yes | Yes |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESVoicemail to email with transcription | Included | Included |
| FEATURESCall transcription | Included | Included |
| FEATURESSends call summaries | Included | Included |
| REVIEWSReview sentiment | Mostly positive | Mostly positive |
| ACCEPTANCEFinance | Accepted with conditions | Accepted with conditions |