37 DIFFERENCES · 12 THE SAME
Ooma Office vs Quo
Last verified
Both qualify for
Differences 37
| Field | Ooma Office | Quo |
|---|---|---|
| OVERVIEWTool types | Cloud phone system (UCaaS) | SMS platform, Cloud phone system (UCaaS) |
| OVERVIEWQualifying use cases | 2 | 7 |
| COSTTrue monthly cost (low) | $99.75 at 5 users | $75 at 5 users |
| COSTTrue monthly cost (mid) | $499 at 25 users | $375 at 25 users |
| COSTTrue monthly cost (high) | $1,995 at 100 users | $1,500 at 100 users |
| COSTPlans | Ooma Office Essentials, Ooma Office Pro, Ooma Office Pro Plus | Starter, Business, Scale, Starter, Business, Scale |
| RELIABILITYIncidents (90 days) | — | 9 |
| COMPLIANCEHipaa Baa | unknown | premium_only |
| COMPLIANCESoc2 Type2 | unknown | Yes |
| COVERAGENumber countries | — | US, CA |
| INTEGRATIONSIntegrations | Salesforce, Google Workspace, Microsoft 365, Jobber, Nexhealth | Hubspot, Salesforce, Zoho, Pipedrive, Slack, Zapier, Make, Clio, Jobber, Gong |
| FEATURESAI voice agent for outbound and inbound | Add-on | Included |
| FEATURESAuto attendant menu | Included | Higher tier |
| FEATURESBooks into your calendar | Add-on | Not tracked |
| FEATURESCall forwarding to any number | Not tracked | Included |
| FEATURESCall queues | Higher tier | Not tracked |
| FEATURESCall recording | Higher tier | Included |
| FEATURESSends call summaries | Not tracked | Higher tier |
| FEATURESCall transcription | Included | Higher tier |
| FEATURESTransfers calls to staff | Not tracked | Higher tier |
| FEATURESAudio conference bridge | Included | Not tracked |
| FEATURESSupports desk phones | Included | Not tracked |
| FEATURESGroup and broadcast texting | Not tracked | Included |
| FEATURESSigns a HIPAA BAA | Not tracked | Higher tier |
| FEATURESPublished international per-minute rates | Not tracked | Add-on |
| FEATURESTakes and delivers messages | Add-on | Not tracked |
| FEATURESMissed-call text-back | Not tracked | Included |
| FEATURESSends MMS (images) | Included | Not tracked |
| FEATURESScheduled and triggered messages | Not tracked | Included |
| FEATURESEncrypted online fax | Included | Not tracked |
| FEATURESShared team inbox for messages | Not tracked | Included |
| FEATURESRing several devices at once | Not tracked | Included |
| FEATURESSends SMS | Higher tier | Not tracked |
| FEATURES10DLC brand and campaign registration | Not tracked | Included |
| FEATURESTwo-way texting | Not tracked | Included |
| FEATURESVideo meetings | Higher tier | Not tracked |
| FEATURESVoicemail to email with transcription | Higher tier | Included |
The same on both 12
| Field | Ooma Office | Quo |
|---|---|---|
| COSTPricing model | Per User Month | Per User Month |
| RELIABILITYUptime (90 days) | — | — |
| COMPLIANCEPci Dss | unknown | unknown |
| COMPLIANCEStir Shaken | unknown | unknown |
| COMPLIANCEData Residency | unknown | unknown |
| COVERAGESMS countries | — | — |
| FEATURESNative CRM integration | Higher tier | Higher tier |
| FEATURESLocal numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESToll-free numbers | Included | Included |
| FEATURESVoicemail boxes | Included | Included |