SMS PLATFORM · CLOUD PHONE SYSTEM (UCAAS) · BY QUO
Quo
Best fit when you need
Not a fit when you need
Auto attendant: missing auto attendant menu, business-hours routing rules.
Group texting: missing contact lists and segments, keywords and automatic opt-out.
Payment reminders and text to pay: missing payment links in texts, pci dss compliant.
Review requests: missing review request automation, sends sms.
SMS marketing: missing sends sms, sends mms (images), keywords and automatic opt-out, contact lists and segments.
Texting from a landline or toll-free number: missing text-enables an existing landline, toll-free texting verification.
Bulk and A2P SMS: missing sends sms, delivery receipts, keywords and automatic opt-out.
Support call queues: missing call queues, skills-based routing, real-time queue wallboards.
AI receptionist: missing answers 24/7 including holidays, takes and delivers messages, transfers calls to staff, sends call summaries.
Call and speech analytics: missing call transcription, speech analytics, sentiment analysis.
Call failover and redundancy: missing automatic failover routing, geo-redundant data centers.
Call transcription: missing call transcription, sends call summaries.
Conference calling: missing audio conference bridge.
E911 for remote staff: missing e911 service, dynamic e911 location for remote staff.
IVR self-service: missing multi-level ivr menus, speech recognition in ivr, call queues.
Mass notifications: missing mass alerts across sms, voice and email, sends sms, voice broadcast campaigns, delivery receipts.
MMS marketing: missing sends mms (images), contact lists and segments, keywords and automatic opt-out.
Order and delivery notifications: missing sms api, delivery receipts, sends sms.
Paging and intercom: missing overhead and group paging, desk-to-desk intercom.
RCS business messaging: missing rcs business messaging, sends sms.
Short codes: missing dedicated or shared short codes, sends sms, keywords and automatic opt-out.
TCPA, consent and 10DLC: missing consent capture and records, do-not-call list management.
Teams and Zoom calling: missing microsoft teams direct routing, zoom phone byoc.
WhatsApp marketing: missing whatsapp business platform access, whatsapp template messages, contact lists and segments.
Fit by use case
Required features passed for each job, plus rank among tracked products for that job.
True monthly cost
| Users | Plan | List price | Effective | vs median |
|---|---|---|---|---|
| 5 | Starter | $15 | $75 | -62% |
| 25 | Starter | $15 | $375 | -62% |
| 100 | Starter | $15 | $1,500 | -62% |
Effective: plan price plus any base fee and overage at that volume. Median of 53 other tracked products priced on users. Add-ons a job requires are added on use case pages. Full pricing breakdown
Price history
Starter plan, 2 recorded prices
Integrations
- Hubspot · native
- Salesforce · native
- Zoho · native
- Pipedrive · native
- Slack · native
- Zapier · native
- Make · native
- Clio · native
- Jobber · native
- Gong · native
Compliance
Acceptance by industry
No acceptance records.
Alternatives
Ranked by overlap on use-case fit (50%), tool type (30%) and price band (20%). Not by opinion. All alternatives
| Product | Overlap | Shared use cases | Tool types | 25 users | Compare |
|---|---|---|---|---|---|
| Grasshopperin review | 54% | Call forwarding, Two-way business texting, Missed-call text-back, Toll-free numbers, Second business number, Number porting, Voicemail to email and transcription | Cloud phone system (UCaaS) | — | Compare |
| Microsoft Teams Phone | 52% | Call forwarding, Toll-free numbers, Number porting | Cloud phone system (UCaaS) | $250 | Compare |
| Dialpad | 51% | Call forwarding, Toll-free numbers, Second business number, Number porting, Voicemail to email and transcription | Contact center (CCaaS), Cloud phone system (UCaaS) | $375 | Compare |
| Podium | 48% | Two-way business texting, Missed-call text-back | SMS platform | — | Compare |