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10 DIFFERENCES ยท 4 THE SAME

RingCentral vs Telnyx

Last verified

SHORT ANSWER

RingCentral and Telnyx both meet every requirement for virtual and international numbers and toll-free numbers. The biggest differences in the data: Telnyx costs 94% less for virtual and international numbers at 10 numbers and Telnyx costs 92% less for toll-free numbers at 2,000 minutes/month.

Both meet every requirement for

Choose Telnyx if

  • - You want the lower cost for virtual and international numbers at 10 numbers: $8 a month against $130.
  • - You want the lower cost for toll-free numbers at 2,000 minutes/month: $8 a month against $100.
  • - You need international numbers: Telnyx lists it as included, RingCentral as add-on.
  • - You weigh user reviews: reviews of Telnyx are mostly positive, of RingCentral mostly negative.

Reviews of RingCentral are mostly negative, with customer support the most common complaint; reviews of Telnyx are mostly positive, with customer support the most common complaint.

Differences 10

FieldRingCentralTelnyx
COSTVirtual and international numbers: monthly cost at 10 numbers$130/mo$8/mo
COSTToll-free numbers: monthly cost at 2,000 minutes/month$100/mo$8/mo
COSTPricing modelPer user per monthPer message
COSTFree trialYesUnknown
FEATURESInternational numbersAdd-onIncluded
COMPLIANCEHIPAA BAAUnknownYes
COVERAGECountries with phone numbersNot published by the vendor130+ countries
INTEGRATIONSNative integrations11 native2 native
REVIEWSReview sentimentMostly negativeMostly positive
ACCEPTANCEBPO and call center operatorsAccepted with conditionsUnknown

RingCentralTelnyx

The same on both 4

FieldRingCentralTelnyx
FEATURESLocal numbersIncludedIncluded
FEATURESCall forwarding to any numberIncludedIncluded
FEATURESToll-free numbersIncludedIncluded
COMPLIANCESOC 2 Type IIYesYes