MESSAGING
Two-way business texting
Last verified 2026-10-28 · 13 SMS platform and 17 Cloud phone system (UCaaS) and 9 Communications API (CPaaS) checked
What this job needs
Required
Two-way texting25/37
Shared team inbox for messages16/37
10DLC brand and campaign registration14/37
Depends on your situation
Signs a HIPAA BAAPatient or client details in texts
Sends MMS (images)You send photos or documents
Right column on Required: share of tracked products that pass the feature check (included or available as an add-on).
Which tool type, and when
SMS platformBest at your volume
8 qualifying products. Most also offer: Sends MMS (images).
Median cost$200/mo
Cloud phone system (UCaaS)Best at your volume
1 qualifying product. Most also offer: Sends MMS (images).
Median cost—
Communications API (CPaaS)Best at your volume
1 qualifying product.
Median cost$0.50/mo
Products that pass every required check
Ranked by fit, then cost at 5,000 messages/month. 10 of 37 tracked products pass; products failing a required feature are not listed.
| Product | Type | Fit | Monthly cost | Incidents (90d) | Customers with this setup |
|---|---|---|---|---|---|
| Bird | Communications API (CPaaS) | 3/3 | $0.50Phone numbers | — | 0 |
| Textmagic | SMS platform | 3/3 | $10Local or toll-free texting number | — | 0 |
| SlickText | SMS platform | 3/3 | $29500 credits | — | 0 |
| Textedly | SMS platform | 3/3 | $29Basic | — | 0 |
| EZ Texting | SMS platform | 3/3 | $200Launch | — | 0 |
| Heymarket | SMS platform | 3/3 | $245Standard | — | 1 |
| SimpleTexting | SMS platform | 3/3 | $287500 texts | — | 2 |
| Podium | SMS platform | 3/3 | $399Core | — | 1 |
| Grasshopperin review | Cloud phone system (UCaaS) | 3/3 | — | — | 0 |
| Quo | SMS platform, Cloud phone system (UCaaS) | 3/3 | — | — | 1 |
Cost includes add-ons this job requires. Incidents from public status pages. Customers counted from recorded customer setups.
Who already runs this
- EDUCATION · NULL STAFFHeymarketSMS platformSource: customer case study
- HOME SERVICES · NULL STAFFPodiumSMS platformSource: customer case study
- LOGISTICS · NULL STAFFQuoSMS platform, Cloud phone system (UCaaS)Source: customer case study
- HOME SERVICES · NULL STAFFSimpleTextingSMS platformSource: customer case study
- NONPROFITS · NULL STAFFSimpleTextingSMS platformSource: customer case study
This job by industry
Related jobs
- SMS marketing
- Bulk and A2P SMS
- Texting from a landline or toll-free number
- Email to SMS
- SMS chatbots
- Appointment reminders
- Payment reminders and text to pay
- Order and delivery notifications
- Review requests
- SMS surveys
- Missed-call text-back
- Group texting
- Mass notifications
- Short codes
- MMS marketing
- WhatsApp customer support
- WhatsApp marketing
- RCS business messaging
Publication status: not indexed yet
- Requirement profile is a draft