Bird

Not a fit when you need

Payment reminders and text to pay: missing payment links in texts, pci dss compliant.

SIP trunking for an existing PBX: missing works with your existing pbx, e911 service, number porting.

Branded caller ID and CNAM: missing branded caller id (name and logo), outbound cnam registration.

Call failover and redundancy: missing automatic failover routing, geo-redundant data centers.

Call tracking and attribution: missing tracking number pools, dynamic number insertion, call attribution reports.

Call transcription: missing call transcription, sends call summaries.

HIPAA-compliant fax: missing encrypted online fax, signs a hipaa baa.

International calling for business: missing published international per-minute rates, international numbers.

IoT and M2M connectivity: missing iot sims and data plans.

IVR self-service: missing multi-level ivr menus, speech recognition in ivr, call queues.

Number porting: missing number porting.

Outbound IVR and payment reminder calls: missing outbound ivr calls, take payments in ivr, calling-hours restrictions by recipient time zone.

PCI-safe phone payments: missing dtmf masking for card payments, pci dss compliant, take payments in ivr.

Phone surveys: missing ivr surveys, outbound ivr calls.

Spam label and caller ID reputation: missing spam label monitoring and remediation, stir/shaken a attestation, outbound cnam registration.

TCPA, consent and 10DLC: missing consent capture and records, do-not-call list management.

Voice broadcasts and ringless voicemail: missing voice broadcast campaigns, ringless voicemail, do-not-call list management, consent capture and records.