LIVE ANSWERING SERVICE · BY RUBY
Ruby
Last verified
Not a fit when you need
Outsourced call center: missing call queues, call recording.
Fit by use case
Required features passed for each job, plus rank among tracked products for that job.
True monthly cost
Includes add-ons required for After-hours answering (none required).
| Minutes/month | List price | Forced add-ons | Effective | vs median |
|---|---|---|---|---|
| 1,000 minutes/month | $25050 minutes | $0 | $250 | +355% |
| 5,000 minutes/month | $25050 minutes | $0 | $250 | +52% |
| 20,000 minutes/month | $25050 minutes | $0 | $250 | +52% |
List price: cheapest plan at that volume, including any base fee and overage. Effective adds the forced add-ons. Median of 11 other tracked products priced on minutes/month in the same currency. Full pricing breakdown
Price history
50 minutes plan, 1 recorded price
Reliability (90 days)
Incidents—
Uptime—
Checked—
Integrations
None recorded.
Compliance
HIPAA BAAYes
SOC 2 Type IIUnknown
PCI DSSUnknown
STIR/SHAKENUnknown
Data residencyUnknown
Acceptance by industry
No acceptance records.
Alternatives
Ranked by overlap on use-case fit (50%), tool type (30%) and price band (20%). Not by opinion. All alternatives
| Product | Overlap | Choose it instead if | 5,000 minutes/month | Compare |
|---|---|---|---|---|
| Abby Connect | 75% | Costs 34% less at 5,000 minutes/month | $164 | Compare |
| AnswerConnect | 63% | Shares 2 use cases | Custom quotePublic estimates: $350 to $575 per month (4 sources) | Compare |
| Specialty Answering Service | 63% | Shares 2 use cases | — | Compare |
| Smith.ai | 55% | Shares 2 use cases | — | Compare |