9 DIFFERENCES ยท 8 THE SAME
Aircall vs Twilio
Last verified
SHORT ANSWER
Aircall and Twilio both meet every requirement for virtual and international numbers, toll-free numbers and number porting. The biggest differences in the data: Twilio costs 93% less for virtual and international numbers at 10 numbers and Twilio costs 93% less for number porting at 10 numbers.
Both meet every requirement for
Choose Twilio if
- - You want the lower cost for virtual and international numbers at 10 numbers: $10.20 a month against $150.
- - You want the lower cost for number porting at 10 numbers: $10.20 a month against $150.
- - You want the lower cost for toll-free numbers at 2,000 minutes/month: $16.60 a month against $150.
Reviews of Aircall are mostly negative, with billing and cancellation the most common complaint; reviews of Twilio are mostly negative, with customer support the most common complaint.
Differences 9
| Field | Aircall | Twilio |
|---|---|---|
| COSTVirtual and international numbers: monthly cost at 10 numbers | $150/mo | $10.20/mo |
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | $150/mo | $16.60/mo |
| COSTNumber porting: monthly cost at 10 numbers | $150/mo | $10.20/mo |
| COSTPricing model | Per user per month | Per message |
| COSTMinimum users | 3 users | Unknown |
| COMPLIANCEHIPAA BAA | Unknown | Yes |
| COMPLIANCEData residency | US, EU, AU | EU |
| COVERAGECountries with phone numbers | 38 countries | Unknown |
| INTEGRATIONSNative integrations | 7 native | 1 native |
The same on both 8
| Field | Aircall | Twilio |
|---|---|---|
| COSTFree trial | Yes | Yes |
| FEATURESLocal numbers | Included | Included |
| FEATURESInternational numbers | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESToll-free numbers | Included | Included |
| FEATURESNumber porting | Included | Included |
| COMPLIANCESOC 2 Type II | Yes | Yes |
| REVIEWSReview sentiment | Mostly negative | Mostly negative |