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10 DIFFERENCES ยท 6 THE SAME

Dialpad vs Telnyx

Last verified

SHORT ANSWER

Dialpad and Telnyx both meet every requirement for virtual and international numbers, toll-free numbers and number porting. The biggest differences in the data: Telnyx costs 89% less for virtual and international numbers at 10 numbers and Telnyx costs 89% less for toll-free numbers at 2,000 minutes/month.

Both meet every requirement for

Choose Telnyx if

  • - You want the lower cost for virtual and international numbers at 10 numbers: $8 a month against $75.
  • - You want the lower cost for toll-free numbers at 2,000 minutes/month: $8 a month against $75.
  • - You want the lower cost for number porting at 10 numbers: $8 a month against $75.
  • - You need toll-free numbers: Telnyx lists it as included, Dialpad as add-on.

Reviews of Dialpad are mixed, with customer support the most common complaint; reviews of Telnyx are mostly positive, with customer support the most common complaint.

Differences 10

FieldDialpadTelnyx
COSTVirtual and international numbers: monthly cost at 10 numbers$75/mo$8/mo
COSTToll-free numbers: monthly cost at 2,000 minutes/month$75/mo$8/mo
COSTNumber porting: monthly cost at 10 numbers$75/mo$8/mo
COSTPricing modelPer user per monthPer message
COSTFree trialYesUnknown
FEATURESToll-free numbersAdd-onIncluded
COMPLIANCEData residencyUSUnknown
COVERAGECountries with phone numbersNot published by the vendor130+ countries
INTEGRATIONSNative integrations6 native2 native
REVIEWSReview sentimentMixedMostly positive

DialpadTelnyx

The same on both 6

FieldDialpadTelnyx
FEATURESLocal numbersIncludedIncluded
FEATURESInternational numbersIncludedIncluded
FEATURESCall forwarding to any numberIncludedIncluded
FEATURESNumber portingIncludedIncluded
COMPLIANCEHIPAA BAAYesYes
COMPLIANCESOC 2 Type IIYesYes