13 DIFFERENCES ยท 4 THE SAME
Grasshopper vs Twilio
Last verified
SHORT ANSWER
Grasshopper and Twilio both meet every requirement for call forwarding, toll-free numbers and number porting. The biggest differences in the data: ring several devices at once is included on Twilio and add-on on Grasshopper and reviews are mostly positive for Grasshopper and mostly negative for Twilio.
Both meet every requirement for
Reviews of Grasshopper are mostly positive, with customer support the most common complaint; reviews of Twilio are mostly negative, with customer support the most common complaint.
Grasshopper publishes only a starting price (from $14/month), so its cost rows show no monthly total.
Differences 13
| Field | Grasshopper | Twilio |
|---|---|---|
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | From $14/month | $16.60/mo |
| COSTNumber porting: monthly cost at 10 numbers | From $14/month | $10.20/mo |
| COSTCall forwarding: monthly cost at 2,000 minutes/month | From $14/month | $16.60/mo |
| COSTPricing model | Starting price only | Per message |
| FEATURESRing several devices at once | Add-on | Included |
| FEATURESBusiness-hours routing rules | Included | Unknown |
| COMPLIANCEHIPAA BAA | Unknown | Yes |
| COMPLIANCESOC 2 Type II | Not published by the vendor | Yes |
| COMPLIANCEData residency | Not published by the vendor | EU |
| INTEGRATIONSNative integrations | Not published by the vendor | 1 native |
| REVIEWSReview sentiment | Mostly positive | Mostly negative |
| ACCEPTANCEFinance | Accepted with conditions | Unknown |
| ACCEPTANCEi-gaming | Accepted with conditions | Unknown |
The same on both 4
| Field | Grasshopper | Twilio |
|---|---|---|
| COSTFree trial | Yes | Yes |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESToll-free numbers | Included | Included |
| FEATURESNumber porting | Included | Included |