12 DIFFERENCES ยท 11 THE SAME
Intermedia Unite vs Microsoft Teams Phone
Last verified
SHORT ANSWER
Intermedia Unite and Microsoft Teams Phone both meet every requirement for 5 jobs we track, including toll-free numbers, number porting and business phone system. The biggest differences in the data: Microsoft Teams Phone costs 64% less for toll-free numbers at 2,000 minutes/month and Microsoft Teams Phone costs 64% less for business phone system at 25 users.
Both meet every requirement for
Choose Intermedia Unite if
- - You need audio conference bridge: Intermedia Unite lists it as included, Microsoft Teams Phone as add-on.
- - You need breadth in native integrations: Intermedia Unite 14 native, Microsoft Teams Phone 1 native.
Choose Microsoft Teams Phone if
- - You want the lower cost for toll-free numbers at 2,000 minutes/month: $50 a month against $140.
- - You want the lower cost for business phone system at 25 users: $250 a month against $700.
- - You want the lower cost for number porting at 10 numbers: $50 a month against $140.
- - You need toll-free numbers: Microsoft Teams Phone lists it as included, Intermedia Unite as add-on.
Differences 12
| Field | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | $140/mo | $50/mo |
| COSTBusiness phone system: monthly cost at 25 users | $700/mo | $250/mo |
| COSTNumber porting: monthly cost at 10 numbers | $140/mo | $50/mo |
| COSTFree trial | Not published by the vendor | Yes |
| FEATURESToll-free numbers | Add-on | Included |
| FEATURESSigns a HIPAA BAA | Included | Unknown |
| FEATURESNative CRM integration | Included | Unknown |
| FEATURESAudio conference bridge | Included | Add-on |
| FEATURESVideo meetings | Included | Unknown |
| COMPLIANCEData residency | Not published by the vendor | AU, BR, CA, FR, DE, IN, IT, JP, NO, PL, QA, ZA, KR, SE, CH, AE, UK |
| COVERAGECountries with phone numbers | Not published by the vendor | 3 countries |
| INTEGRATIONSNative integrations | 14 native | 1 native |
The same on both 11
| Field | Intermedia Unite | Microsoft Teams Phone |
|---|---|---|
| COSTPricing model | Per user per month | Per user per month |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESAuto attendant menu | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESSupports desk phones | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESCall recording | Included | Included |
| FEATURESVoicemail to email with transcription | Included | Included |
| COMPLIANCEHIPAA BAA | Yes | Yes |
| COMPLIANCESOC 2 Type II | Yes | Yes |