TEAM CALLING
Business phone system
Last verified 2026-10-28 · 19 Cloud phone system (UCaaS) checked
What this job needs
Required
Auto attendant menu13/19
Mobile softphone app16/19
Supports desk phones10/19
Call forwarding to any number13/19
Voicemail boxes15/19
Depends on your situation
Call recordingYou review calls
Signs a HIPAA BAAPatient calls
Native CRM integrationCalls log to a CRM
Right column on Required: share of tracked products that pass the feature check (included or available as an add-on).
Which tool type, and when
Cloud phone system (UCaaS)Best at your volume
8 qualifying products. Most also offer: Call recording; Signs a HIPAA BAA; Native CRM integration.
Median cost$550/mo
- Business phone system vs contact center: full decision guide
- Hosted PBX vs SIP trunking: full decision guide
- Threshold: Hosted PBX cheaper than SIP trunking below 2.6 users
Products that pass every required check
Ranked by fit, then cost at 25 users. 8 of 19 tracked products pass; products failing a required feature are not listed.
| Product | Type | Fit | Monthly cost | Incidents (90d) | Customers with this setup |
|---|---|---|---|---|---|
| Microsoft Teams Phone | Cloud phone system (UCaaS) | 5/5 | $250Microsoft Teams Phone Standard | — | 0 |
| Dialpad | Cloud phone system (UCaaS) | 5/5 | $375Standard | — | 0 |
| Acme CloudPhonesample | Cloud phone system (UCaaS) | 5/5 | $500Core | 2 | 2 |
| Testbed Voice Suitesample | Cloud phone system (UCaaS) | 5/5 | $600Business | 1 | 2 |
| Intermedia Unite | Cloud phone system (UCaaS) | 5/5 | $700Pro | — | 0 |
| net2phone | Cloud phone system (UCaaS) | 5/5 | $725Essentials | — | 1 |
| RingCentral | Cloud phone system (UCaaS) | 5/5 | — | — | 2 |
| Zoom Phone | Cloud phone system (UCaaS) | 5/5 | — | — | 1 |
Cost includes add-ons this job requires. Incidents from public status pages. Customers counted from recorded customer setups.
Who already runs this
- DENTAL · 9 STAFFAcme CloudPhonesampleCloud phone system (UCaaS)Source: customer case study
- LEGAL · 14 STAFFAcme CloudPhonesampleCloud phone system (UCaaS)Source: customer case study
- NONPROFITS · NULL STAFFnet2phoneCloud phone system (UCaaS)Source: customer case study
- FINANCE · NULL STAFFRingCentralCloud phone system (UCaaS)Source: customer case study
- RESTAURANTS · NULL STAFFRingCentralCloud phone system (UCaaS)Source: customer case study
- DENTAL · 11 STAFFTestbed Voice SuitesampleCloud phone system (UCaaS)Source: customer case study
- VETERINARY · 18 STAFFTestbed Voice SuitesampleCloud phone system (UCaaS)Source: customer case study
- EDUCATION · NULL STAFFZoom PhoneCloud phone system (UCaaS)Source: customer case study
Publication status: not indexed yet
- Requirement profile is a draft