13 DIFFERENCES ยท 13 THE SAME
Intermedia Unite vs Nextiva
Last verified
SHORT ANSWER
Intermedia Unite and Nextiva both meet every requirement for 4 jobs we track, including business phone system, conference calling and voicemail to email and transcription. The biggest differences in the data: Nextiva costs 46% less for business phone system at 25 users and Nextiva costs 46% less for call transcription at 5,000 minutes/month.
Both meet every requirement for
Choose Intermedia Unite if
- - You need HIPAA BAA: Intermedia Unite has it, Nextiva add-on.
- - You need supports desk phones: Intermedia Unite lists it as included, Nextiva as add-on.
- - You need signs a HIPAA BAA: Intermedia Unite lists it as included, Nextiva as add-on.
- - You need breadth in native integrations: Intermedia Unite 14 native, Nextiva 6 native.
Choose Nextiva if
- - You want the lower cost for business phone system at 25 users: $375 a month against $700.
- - You want the lower cost for call transcription at 5,000 minutes/month: $75 a month against $140.
- - You want the lower cost for voicemail to email and transcription at 25 users: $375 a month against $700.
Differences 13
| Field | Intermedia Unite | Nextiva |
|---|---|---|
| COSTBusiness phone system: monthly cost at 25 users | $700/mo | $375/mo |
| COSTCall transcription: monthly cost at 5,000 minutes/month | $140/mo | $75/mo |
| COSTVoicemail to email and transcription: monthly cost at 25 users | $700/mo | $375/mo |
| COSTFree trial | Not published by the vendor | Yes |
| FEATURESSupports desk phones | Included | Add-on |
| FEATURESSigns a HIPAA BAA | Included | Add-on |
| COMPLIANCEHIPAA BAA | Yes | Add-on |
| INTEGRATIONSNative integrations | 14 native | 6 native |
| REVIEWSReview sentiment | Unknown | Mostly positive |
| ACCEPTANCEFinance | Unknown | Accepted with conditions |
| ACCEPTANCENonprofits | Unknown | Accepted with conditions |
| ACCEPTANCEPolitical campaigns | Unknown | Accepted with conditions |
| ACCEPTANCERecruiting and staffing | Unknown | Accepted with conditions |
The same on both 13
| Field | Intermedia Unite | Nextiva |
|---|---|---|
| COSTPricing model | Per user per month | Per user per month |
| FEATURESAuto attendant menu | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESCall recording | Included | Included |
| FEATURESNative CRM integration | Included | Included |
| FEATURESAudio conference bridge | Included | Included |
| FEATURESVideo meetings | Included | Included |
| FEATURESVoicemail to email with transcription | Included | Included |
| FEATURESCall transcription | Included | Included |
| FEATURESSends call summaries | Included | Included |
| COMPLIANCESOC 2 Type II | Yes | Yes |