16 DIFFERENCES ยท 13 THE SAME
JustCall vs Twilio
Last verified
SHORT ANSWER
JustCall and Twilio both meet every requirement for 6 jobs we track, including bulk and A2P SMS, appointment reminders and RCS business messaging. The biggest differences in the data: scheduled and triggered messages is included on JustCall and add-on on Twilio and native integrations: 10 native on JustCall against 1 native on Twilio.
Both meet every requirement for
Choose JustCall if
- - You need scheduled and triggered messages: JustCall lists it as included, Twilio as add-on.
- - You need breadth in native integrations: JustCall 10 native, Twilio 1 native.
- - You weigh user reviews: reviews of JustCall are mixed, of Twilio mostly negative.
Reviews of JustCall are mixed, with customer support the most common complaint; reviews of Twilio are mostly negative, with customer support the most common complaint.
Differences 16
| Field | JustCall | Twilio |
|---|---|---|
| COSTVirtual and international numbers: monthly cost at 10 numbers | Unknown | $10.20/mo |
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | Unknown | $16.60/mo |
| COSTBulk and A2P SMS: monthly cost at 100,000 messages/month | Unknown | $10.20/mo |
| COSTPricing model | Per user per month | Per message |
| COSTMinimum users | 2 users | Unknown |
| FEATURESScheduled and triggered messages | Included | Add-on |
| FEATURESSigns a HIPAA BAA | Unknown | Included |
| COMPLIANCEHIPAA BAA | Unknown | Yes |
| COMPLIANCEData residency | US | EU |
| COVERAGECountries with phone numbers | 70+ countries | Unknown |
| COVERAGECountries you can text | 70+ countries | Unknown |
| INTEGRATIONSNative integrations | 10 native | 1 native |
| REVIEWSReview sentiment | Mixed | Mostly negative |
| ACCEPTANCEFinance | Accepted with conditions | Unknown |
| ACCEPTANCEi-gaming | Accepted with conditions | Unknown |
| ACCEPTANCELead generation | Accepted with conditions | Unknown |
The same on both 13
| Field | JustCall | Twilio |
|---|---|---|
| COSTFree trial | Yes | Yes |
| FEATURESSends SMS | Included | Included |
| FEATURES10DLC brand and campaign registration | Included | Included |
| FEATURESDelivery receipts | Included | Included |
| FEATURESKeywords and automatic opt-out | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURESRCS business messaging | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESInternational numbers | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESToll-free numbers | Included | Included |
| FEATURESNumber porting | Included | Included |
| COMPLIANCESOC 2 Type II | Yes | Yes |