OUTBOUND DIALER · SMS PLATFORM · CLOUD PHONE SYSTEM (UCAAS) · BY SAAS LABS
JustCall
Best fit when you need
Not a fit when you need
Call and speech analytics: missing speech analytics, sentiment analysis.
Group texting: missing group and broadcast texting, keywords and automatic opt-out.
Payment reminders and text to pay: missing payment links in texts, pci dss compliant.
Review requests: missing review request automation, scheduled and triggered messages.
Short codes: missing dedicated or shared short codes, keywords and automatic opt-out.
Texting from a landline or toll-free number: missing text-enables an existing landline, toll-free texting verification.
AI receptionist: missing answers 24/7 including holidays, takes and delivers messages, transfers calls to staff.
Call routing: missing business-hours routing rules, call forwarding to any number, ring several devices at once.
Business phone system: missing auto attendant menu, supports desk phones, call forwarding to any number, voicemail boxes.
Debt collection calls: missing power dialer, do-not-call list management, calling-hours restrictions by recipient time zone, call frequency caps per contact.
Auto attendant: missing auto attendant menu, business-hours routing rules, call forwarding to any number.
Branded caller ID and CNAM: missing branded caller id (name and logo), outbound cnam registration.
Call failover and redundancy: missing automatic failover routing, geo-redundant data centers.
Call forwarding: missing call forwarding to any number, ring several devices at once.
Conference calling: missing audio conference bridge.
E911 for remote staff: missing e911 service, dynamic e911 location for remote staff.
Outbound IVR and payment reminder calls: missing outbound ivr calls, take payments in ivr, calling-hours restrictions by recipient time zone.
Paging and intercom: missing overhead and group paging, desk-to-desk intercom.
Phone surveys: missing ivr surveys, outbound ivr calls.
Spam label and caller ID reputation: missing spam label monitoring and remediation, stir/shaken a attestation, outbound cnam registration.
TCPA, consent and 10DLC: missing consent capture and records, do-not-call list management.
Teams and Zoom calling: missing microsoft teams direct routing, zoom phone byoc.
Toll-free numbers: missing toll-free numbers, call forwarding to any number.
Vanity numbers: missing vanity number search, toll-free numbers.
Voice broadcasts and ringless voicemail: missing voice broadcast campaigns, ringless voicemail, do-not-call list management, consent capture and records.
Voicemail to email and transcription: missing voicemail boxes, voicemail to email with transcription.
Fit by use case
Required features passed for each job, plus rank among tracked products for that job.
True monthly cost
| Users | Plan | List price | Effective | vs median |
|---|---|---|---|---|
| 5 | Team | €30 | €150 | +20% |
| 25 | Team | €30 | €750 | +20% |
| 100 | Team | €30 | €3,000 | +20% |
Effective: plan price plus any base fee and overage at that volume. Median of 5 other tracked products priced on users. Add-ons a job requires are added on use case pages. Full pricing breakdown
Price history
Team plan, 1 recorded price
Integrations
- Salesforce · native
- Hubspot · native
- Pipedrive · native
- Zoho · native
- Zendesk · native
- Freshdesk · native
- Intercom · native
- Slack · native
- Zapier · native
- Gong · native
Compliance
Acceptance by industry
Alternatives
Ranked by overlap on use-case fit (50%), tool type (30%) and price band (20%). Not by opinion. All alternatives
| Product | Overlap | Shared use cases | Tool types | 25 users | Compare |
|---|---|---|---|---|---|
| Aircall | 53% | WhatsApp customer support, Second business number, Number porting, Call recording | Contact center (CCaaS), Outbound dialer, Cloud phone system (UCaaS) | — | Compare |
| CloudTalk | 40% | Voicemail drop, Local presence dialing, Call transcription | Contact center (CCaaS), Outbound dialer | €625 | Compare |
| Zoom Phone | 38% | Number porting, Call transcription | Cloud phone system (UCaaS) | €506 | Compare |
| Intermedia Unite | 37% | Call recording, Call transcription | Cloud phone system (UCaaS) | — | Compare |