11 DIFFERENCES ยท 12 THE SAME
Quo vs RingCentral
Last verified
SHORT ANSWER
Quo and RingCentral both meet every requirement for 5 jobs we track, including call forwarding, two-way business texting and toll-free numbers. The biggest differences in the data: Quo costs 25% less for toll-free numbers at 2,000 minutes/month and Quo costs 25% less for second business number at 5 users.
Both meet every requirement for
Choose Quo if
- - You want the lower cost for toll-free numbers at 2,000 minutes/month: $75 a month against $100.
- - You want the lower cost for second business number at 5 users: $75 a month against $100.
- - You need shared team inbox for messages: Quo lists it as included, RingCentral as add-on.
- - You weigh user reviews: reviews of Quo are mostly positive, of RingCentral mostly negative.
Reviews of Quo are mostly positive, with customer support the most common complaint; reviews of RingCentral are mostly negative, with customer support the most common complaint.
Differences 11
| Field | Quo | RingCentral |
|---|---|---|
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | $75/mo | $100/mo |
| COSTTwo-way business texting: monthly cost at 5,000 messages/month | Unknown | $100/mo |
| COSTSecond business number: monthly cost at 5 users | $75/mo | $100/mo |
| FEATURESBusiness-hours routing rules | Included | Unknown |
| FEATURESShared team inbox for messages | Included | Add-on |
| FEATURESSigns a HIPAA BAA | Higher tier (Business) | Not published by the vendor |
| COMPLIANCEHIPAA BAA | Higher plans only | Unknown |
| COVERAGECountries with phone numbers | 2 countries | Not published by the vendor |
| INTEGRATIONSNative integrations | 10 native | 11 native |
| REVIEWSReview sentiment | Mostly positive | Mostly negative |
| ACCEPTANCEBPO and call center operators | Unknown | Accepted with conditions |
The same on both 12
| Field | Quo | RingCentral |
|---|---|---|
| COSTPricing model | Per user per month | Per user per month |
| COSTFree trial | Yes | Yes |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESRing several devices at once | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURES10DLC brand and campaign registration | Included | Included |
| FEATURESToll-free numbers | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESVoicemail to email with transcription | Included | Included |
| COMPLIANCESOC 2 Type II | Yes | Yes |