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WHATSAPP PLATFORM · BY RESPOND IO

respond.io

Last verified

Best fit when you need

WhatsApp customer support

Not a fit when you need

No tracked use case scores below 50%.

Fit by use case

Required features passed for each job, plus rank among tracked products for that job.

True monthly cost

Includes add-ons required for WhatsApp customer support (none required).

Includes add-ons required for WhatsApp customer support
UsersList priceForced add-onsEffectivevs median
5 users————
25 users————
100 users————

List price: cheapest plan at that volume, including any base fee and overage. Effective adds the forced add-ons. Median of 53 other tracked products priced on users in the same currency. Full pricing breakdown

Price history

Starter plan, 1 recorded price

$79Oct 26Oct 26

Reliability (90 days)

Incidents—
Uptime—
Checked—

No public incident history

Status page

Integrations

  • Hubspot · native
  • Salesforce · native
  • Zapier · native
  • Make · native
  • N8n · native
  • Pipedrive · native
  • Activecampaign · native
  • Zendesk · native
  • Shopify · native
  • Woocommerce · native
  • Google Sheets · native
  • Calendly · native
  • Google Calendar · native
  • Twilio · native
  • Vonage · native
  • Dialogflow · native

Compliance

HIPAA BAAUnknown
SOC 2 Type IIUnknown
PCI DSSUnknown
STIR/SHAKENUnknown
Data residencyUnknown

Acceptance by industry

IndustryStatusCheckedSource
HealthcareRestricted2026-10-28Policy

Alternatives

Ranked by overlap on use-case fit (50%), tool type (30%) and price band (20%). Not by opinion. All alternatives

ProductOverlapChoose it instead if25 usersCompare
Wati55%Shares 1 use case—Compare
Bird20%Shares 1 use case—Compare
Infobipin review15%Shares 0 use cases——
Sinchin review15%21 native integrations vs 16——