16 DIFFERENCES ยท 11 THE SAME
Aircall vs GoTo Connect
Last verified
SHORT ANSWER
Aircall and GoTo Connect both meet every requirement for 5 jobs we track, including auto attendant, toll-free numbers and second business number. The biggest difference in the data: native integrations: 7 native on Aircall against 3 native on GoTo Connect.
Both meet every requirement for
Reviews of Aircall are mostly negative, with billing and cancellation the most common complaint; reviews of GoTo Connect are mostly negative, with billing and cancellation the most common complaint.
GoTo Connect sells by custom quote, so its cost rows show no monthly total and only third-party estimates are available on its pricing page.
Differences 16
| Field | Aircall | GoTo Connect |
|---|---|---|
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | $150/mo | Custom quote |
| COSTAuto attendant: monthly cost at 25 users | $750/mo | Custom quote |
| COSTNumber porting: monthly cost at 10 numbers | $150/mo | Custom quote |
| COSTPricing model | Per user per month | Custom quote |
| COSTFree trial | Yes | Not published by the vendor |
| COSTMinimum users | 3 users | Unknown |
| COMPLIANCEHIPAA BAA | Unknown | Yes |
| COMPLIANCESOC 2 Type II | Yes | Not published by the vendor |
| COMPLIANCEData residency | US, EU, AU | Not published by the vendor |
| COVERAGECountries with phone numbers | 38 countries | Unknown |
| INTEGRATIONSNative integrations | 7 native | 3 native |
| ACCEPTANCEFinance | Unknown | Accepted with conditions |
| ACCEPTANCEi-gaming | Unknown | Accepted with conditions |
| ACCEPTANCELead generation | Unknown | Accepted with conditions |
| ACCEPTANCENonprofits | Unknown | Accepted with conditions |
| ACCEPTANCEPolitical campaigns | Unknown | Accepted with conditions |
The same on both 11
| Field | Aircall | GoTo Connect |
|---|---|---|
| FEATURESAuto attendant menu | Included | Included |
| FEATURESBusiness-hours routing rules | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESVoicemail to email with transcription | Included | Included |
| FEATURESToll-free numbers | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| REVIEWSReview sentiment | Mostly negative | Mostly negative |