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INBOUND VOICE

Auto attendant

Last verified

17 Cloud phone system (UCaaS) and 13 Contact center (CCaaS) checked

What this job needs

Required

Auto attendant menu11/27
Business-hours routing rules8/27
Call forwarding to any number11/27

Depends on your situation

Voicemail to email with transcriptionMessages go to email

Right column on Required: share of tracked products that pass the feature check (included or available as an add-on).

Which tool type, and when

Cloud phone system (UCaaS)Best at your volume

6 qualifying products. Most also offer: Voicemail to email with transcription.

Median cost$725/mo
Contact center (CCaaS)

No qualifying products tracked yet.

Median cost—

Products that pass every required check

Ranked by fit, then cost at 25 users. 6 of 27 tracked products pass; products failing a required feature are not listed.

Products qualifying for Auto attendant
ProductTypeFitMonthly costIncidents (90d)Customers with this setup
Intermedia UniteCloud phone system (UCaaS)3/3$700Pro—0
net2phoneCloud phone system (UCaaS)3/3$725Essentials—0
AircallContact center (CCaaS), Cloud phone system (UCaaS)3/3$750Essentials—0
GoTo ConnectCloud phone system (UCaaS)3/3Custom quotePublic estimates: $26 to $43 per user / month (4 sources)—0
Grasshopperin reviewCloud phone system (UCaaS)3/3——0
Zoom PhoneCloud phone system (UCaaS)3/3——0

Cost includes add-ons this job requires. Incidents from public status pages. Customers counted from recorded customer setups.

Publication status: not indexed yet
  • Requirement profile is a draft