10 DIFFERENCES ยท 13 THE SAME
Aircall vs Quo
Last verified
SHORT ANSWER
Aircall and Quo both meet every requirement for 5 jobs we track, including two-way business texting, toll-free numbers and second business number. The biggest differences in the data: Quo costs 50% less for toll-free numbers at 2,000 minutes/month and Quo costs 50% less for number porting at 10 numbers.
Both meet every requirement for
Choose Quo if
- - You want the lower cost for toll-free numbers at 2,000 minutes/month: $75 a month against $150.
- - You want the lower cost for number porting at 10 numbers: $75 a month against $150.
- - You need breadth in native integrations: Quo 10 native, Aircall 7 native.
- - You weigh user reviews: reviews of Quo are mostly positive, of Aircall mostly negative.
Reviews of Aircall are mostly negative, with billing and cancellation the most common complaint; reviews of Quo are mostly positive, with customer support the most common complaint.
Differences 10
| Field | Aircall | Quo |
|---|---|---|
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | $150/mo | $75/mo |
| COSTNumber porting: monthly cost at 10 numbers | $150/mo | $75/mo |
| COSTTwo-way business texting: monthly cost at 5,000 messages/month | $150/mo | Unknown |
| COSTMinimum users | 3 users | Not published by the vendor |
| FEATURESSigns a HIPAA BAA | Unknown | Higher tier (Business) |
| COMPLIANCEHIPAA BAA | Unknown | Higher plans only |
| COMPLIANCEData residency | US, EU, AU | Not published by the vendor |
| COVERAGECountries with phone numbers | 38 countries | 2 countries |
| INTEGRATIONSNative integrations | 7 native | 10 native |
| REVIEWSReview sentiment | Mostly negative | Mostly positive |
The same on both 13
| Field | Aircall | Quo |
|---|---|---|
| COSTPricing model | Per user per month | Per user per month |
| COSTFree trial | Yes | Yes |
| FEATURESTwo-way texting | Included | Included |
| FEATURESShared team inbox for messages | Included | Included |
| FEATURES10DLC brand and campaign registration | Included | Included |
| FEATURESToll-free numbers | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESVoicemail to email with transcription | Included | Included |
| COMPLIANCESOC 2 Type II | Yes | Yes |