CLOUD PHONE SYSTEM (UCAAS) · BY NET2PHONE

net2phone

Best fit when you need

Auto attendant

Business phone system

Call forwarding

Conference calling

Number porting

Second business number

Toll-free numbers

Virtual and international numbers

Voicemail to email and transcription

Not a fit when you need

IVR self-service: missing multi-level ivr menus, speech recognition in ivr.

Texting from a landline or toll-free number: missing text-enables an existing landline, toll-free texting verification.

Two-way business texting: missing shared team inbox for messages, 10dlc brand and campaign registration.

AI receptionist: missing answers 24/7 including holidays, takes and delivers messages, sends call summaries.

Call and speech analytics: missing call transcription, speech analytics, sentiment analysis.

Call failover and redundancy: missing automatic failover routing, geo-redundant data centers.

Call transcription: missing call transcription, sends call summaries.

Fit by use case

Required features passed for each job, plus rank among tracked products for that job.

Auto attendant3/3#2 of 27 Business phone system5/5#4 of 17 Call forwarding2/2#4 of 31 Conference calling1/1#4 of 17 Number porting1/1#11 of 31 Second business number3/3#3 of 27 Toll-free numbers2/2#11 of 31 Virtual and international numbers3/3#6 of 31 Voicemail to email and transcription2/2#5 of 17 Call routing3/4#1 of 27 Call recording1/2#9 of 27 E911 for remote staff1/2#8 of 26 International calling for business1/2#8 of 31 Missed-call text-back1/2#13 of 34 Paging and intercom1/2#4 of 17 Push-to-talk1/2#9 of 17 Support call queues2/4#13 of 27 Teams and Zoom calling1/2#7 of 26 Vanity numbers1/2#14 of 27 IVR self-service1/3#17 of 36 Texting from a landline or toll-free number1/3#11 of 28 Two-way business texting1/3#24 of 37 AI receptionist1/4#26 of 36 Call and speech analytics0/3#21 of 27 Call failover and redundancy0/2#15 of 31 Call transcription0/2#27 of 36

True monthly cost

Users	Plan	List price	Effective	vs median
5	Essentials	$28.99	$145	-27%
25	Essentials	$28.99	$725	-27%
100	Essentials	$28.99	$2,899	-27%

Effective: plan price plus any base fee and overage at that volume. Median of 53 other tracked products priced on users. Add-ons a job requires are added on use case pages. Full pricing breakdown

Price history

Essentials plan, 1 recorded price

Reliability (90 days)

Incidents—

Uptime—

Checked—

Integrations

Microsoft Teams · native
Zoho · native
Hubspot · native
Calendly · native
Jira · native

Compliance

HIPAA BAAYes

SOC 2 Type IIUnknown

PCI DSSUnknown

STIR/SHAKENYes

Data residencyUnknown

Acceptance by industry

No acceptance records.

Alternatives

Ranked by overlap on use-case fit (50%), tool type (30%) and price band (20%). Not by opinion. All alternatives

Product	Overlap	Shared use cases	Tool types	25 users	Compare
Zoom Phone	73%	Auto attendant, Virtual and international numbers, Toll-free numbers, Number porting, Business phone system	Cloud phone system (UCaaS)	—	Compare
Intermedia Unite	71%	Auto attendant, Toll-free numbers, Business phone system, Conference calling, Voicemail to email and transcription	Cloud phone system (UCaaS)	$700	Compare
Grasshopperin review	55%	Auto attendant, Call forwarding, Toll-free numbers, Second business number, Number porting, Voicemail to email and transcription	Cloud phone system (UCaaS)	—	Compare
Aircall	53%	Auto attendant, Virtual and international numbers, Toll-free numbers, Second business number, Number porting	Contact center (CCaaS), Outbound dialer, Cloud phone system (UCaaS)	$750	Compare