TEAM CALLING
Business phone system for retail
Last verified
17 Cloud phone system (UCaaS) checked
INDUSTRY CONSTRAINTS
Retail
Multi-location store phones
Constraints10DLC for SMS
Rules that apply
What this job needs
Required
Auto attendant menu11/17
Mobile softphone app14/17
Supports desk phones8/17
Call forwarding to any number11/17
Voicemail boxes13/17
Depends on your situation
Call recordingYou review calls
Signs a HIPAA BAAPatient calls
Native CRM integrationCalls log to a CRM
Right column on Required: share of tracked products that pass the feature check (included or available as an add-on).
Which tool type, and when
Cloud phone system (UCaaS)Best at your volume
6 qualifying products. Most also offer: Call recording; Signs a HIPAA BAA; Native CRM integration.
Median cost$537/mo
Products that pass every required check
Ranked by fit, then cost at 25 users. 6 of 17 tracked products pass after industry filters; products failing a required feature are not listed.
| Product | Type | Fit | Monthly cost | Incidents (90d) | Customers with this setup |
|---|---|---|---|---|---|
| Microsoft Teams Phone | Cloud phone system (UCaaS) | 5/5 | $250Microsoft Teams Phone Standard | — | 0 |
| Dialpad | Cloud phone system (UCaaS) | 5/5 | $375Standard | — | 0 |
| Intermedia Unite | Cloud phone system (UCaaS) | 5/5 | $700Pro | — | 0 |
| net2phone | Cloud phone system (UCaaS) | 5/5 | $725Essentials | — | 0 |
| RingCentralin review | Cloud phone system (UCaaS) | 5/5 | — | — | 0 |
| Zoom Phone | Cloud phone system (UCaaS) | 5/5 | — | — | 0 |
Cost includes add-ons this job requires. Incidents from public status pages. Customers counted from recorded customer setups.
Publication status: not indexed yet
- Parent use case gate fails
- Industry record is a draft
- No content file