COMPLIANCE AND RECORDS
Call recording for finance
Last verified 2026-10-28 · 17 Cloud phone system (UCaaS) and 13 Contact center (CCaaS) checked
INDUSTRY CONSTRAINTS
Finance
FINRA and MiFID archiving
ConstraintsFDCPA/Reg F, PCI, FINRA archiving, OTP at scale
Rules that apply
What this job needs
Required
Call recording17/27
Configurable recording retention4/27
Depends on your situation
DTMF masking for card paymentsCard numbers are read on calls
Right column on Required: share of tracked products that pass the feature check (included or available as an add-on).
Which tool type, and when
Cloud phone system (UCaaS)Best at your volume
3 qualifying products.
Median cost$725/mo
Contact center (CCaaS)Best at your volume
1 qualifying product.
Median cost$1,875/mo
Conversation intelligenceBest at your volume
No qualifying products tracked yet.
Median cost—
Products that pass every required check
Ranked by fit, then cost at 25 users. 4 of 27 tracked products pass after industry filters; products failing a required feature are not listed.
| Product | Type | Fit | Monthly cost | Incidents (90d) | Customers with this setup |
|---|---|---|---|---|---|
| Intermedia Unite | Cloud phone system (UCaaS) | 2/2 | $700Pro | — | 0 |
| Aircall | Contact center (CCaaS), Cloud phone system (UCaaS) | 2/2 | $750Essentials | — | 0 |
| Genesys Cloud | Contact center (CCaaS) | 2/2 | $1,875Genesys Cloud CX 1 | — | 0 |
| JustCall | Cloud phone system (UCaaS) | 2/2 | — | — | 0 |
Cost includes add-ons this job requires. Incidents from public status pages. Customers counted from recorded customer setups.
Publication status: not indexed yet
- Parent use case gate fails
- Industry record is a draft
- No content file