SIP TRUNKING PROVIDER · CLOUD PHONE SYSTEM (UCAAS) · VIRTUAL NUMBER PROVIDER · BY ZADARMA
Zadarma
Not a fit when you need
Auto attendant: missing auto attendant menu, business-hours routing rules.
IVR self-service: missing speech recognition in ivr, call queues.
Second business number: missing local numbers, two-way texting.
AI receptionist: missing answers 24/7 including holidays, takes and delivers messages, sends call summaries.
Call routing: missing business-hours routing rules, skills-based routing, ring several devices at once.
SIP trunking for an existing PBX: missing sip trunks, works with your existing pbx, e911 service.
Support call queues: missing call queues, skills-based routing, real-time queue wallboards.
Call and speech analytics: missing call transcription, speech analytics, sentiment analysis.
Call failover and redundancy: missing automatic failover routing, geo-redundant data centers.
Call transcription: missing call transcription, sends call summaries.
E911 for remote staff: missing e911 service, dynamic e911 location for remote staff.
Missed-call text-back: missing missed-call text-back, two-way texting.
Paging and intercom: missing overhead and group paging, desk-to-desk intercom.
Teams and Zoom calling: missing microsoft teams direct routing, zoom phone byoc.
Texting from a landline or toll-free number: missing text-enables an existing landline, two-way texting, toll-free texting verification.
Two-way business texting: missing two-way texting, shared team inbox for messages, 10dlc brand and campaign registration.
Wholesale voice termination: missing wholesale termination routes, published international per-minute rates.
Fit by use case
Required features passed for each job, plus rank among tracked products for that job.
True monthly cost
| Users | Plan | List price | Effective | vs median |
|---|---|---|---|---|
| 5 | — | — | — | — |
| 25 | — | — | — | — |
| 100 | — | — | — | — |
Effective: plan price plus any base fee and overage at that volume. Median of 5 other tracked products priced on users. Add-ons a job requires are added on use case pages. Full pricing breakdown
Price history
Standard plan, 1 recorded price
Reliability (90 days)
Integrations
- Salesforce · native
- Zoho · native
- Hubspot · native
- Microsoft Teams · native
- Zendesk · native
- Freshdesk · native
- Dynamics 365 · native
- Shopify · native
Compliance
Acceptance by industry
No acceptance records.
Alternatives
Ranked by overlap on use-case fit (50%), tool type (30%) and price band (20%). Not by opinion. All alternatives
| Product | Overlap | Shared use cases | Tool types | 25 users | Compare |
|---|---|---|---|---|---|
| Ooma Office | 43% | Number porting, Conference calling | Cloud phone system (UCaaS) | — | Compare |
| DIDWW | 34% | Toll-free numbers, Number porting | SIP trunking provider, Virtual number provider | — | Compare |
| Flowroute | 27% | Toll-free numbers, Number porting | SIP trunking provider | — | Compare |
| Microsoft Teams Phone | 27% | Toll-free numbers, Number porting | Cloud phone system (UCaaS) | — | Compare |