CONTACT CENTER (CCAAS) · BY TALKDESK
Talkdesk alternatives
Last verified
Ranked by overlap on use-case fit (50%), tool type (30%) and price band (20%). Not by opinion.
| Product | Overlap | Choose it instead if | 25 users | Compare |
|---|---|---|---|---|
| Zoom Contact Center | 80% | Shares 2 use cases | — | Compare |
| NICE CXone | 50% | 7 native integrations vs 4 | $2,750 | — |
| Amazon Connect | 44% | Shares 2 use cases | — | Compare |
| Five9 | 35% | 11 native integrations vs 4 | Custom quotePublic estimates: $119 to $159 per user / month (4 sources) | Compare |
| Nextiva | 32% | Costs 82% less at 25 users | $375 | Compare |
| 8x8 Contact Centerin review | 30% | Shares 0 use cases | — | — |
| Genesys Cloud | 30% | Costs 12% less at 25 users | $1,875 | — |
| RingCX | 30% | Costs 24% less at 25 users | $1,625 | — |
| CloudTalk | 21% | 6 native integrations vs 4 | — | Compare |
| PhoneBurner | 20% | Shares 0 use cases | $3,500 | — |
| Readymode | 20% | 19 native integrations vs 4 | $4,975 | — |
| Dialpad | 20% | Costs 82% less at 25 users | $375 | Compare |
| Convoso | 15% | Shares 0 use cases | Custom quotePublic estimates: $90 to $150 per user / month (1 source) | — |
| Aircall | 10% | Costs 65% less at 25 users | $750 | — |
| GoTo Connect | 7% | Shares 1 use case | Custom quotePublic estimates: $26 to $43 per user / month (4 sources) | Compare |
| Zoom Phone | 6% | 5 native integrations vs 4 | — | Compare |
| Intermedia Unite | 6% | Costs 67% less at 25 users | $700 | Compare |
| JustCall | 6% | 10 native integrations vs 4 | — | Compare |
| RingCentralin review | 6% | 11 native integrations vs 4 | — | Compare |
Publication status: not indexed yet
- 1 of 3 alternatives with overlap above 50% (draft and sample products excluded)